Bugs, issues, suggestions and feature requests go straight to the team behind EGS IS. Screenshots make every report faster to solve — attach up to five. You will receive a ticket number you can quote in follow-up messages.
You get a ticket number immediately and can quote it in any follow-up.
The team reads the message and opens your screenshots as the first repro step.
Issues are reproduced, fixed and shipped in the next build; features are prioritised by demand.
Replies go to your email, including the build or version where your report is resolved.
For urgent licensing problems during a live project, also email [email protected].